Informace o pracovním místě
Do you enjoy networking? Are you looking for an interesting job opportunity in Brno where you can utilize your CCNA knowledge? Here you are in the right place! ☑️ Multi-platform Cisco support ☑️ Assists users to identify and solve complex connection/communication problems ☑️ Direct customer and account team interface providing day to day network support ☑️ Manage trouble investigation, isolation, and steady-state recovery ☑️ Workload breakdown: most of the incidents are related to high-end MPLS solutions at their edge (CE-PE), monitored proactively by an automated alerting system; along with that, also proprietary low-end VPN tunneling solutions are supported, with a mixed reactive-proactive model. A number of cases regard other VoIP solutions.
Požadujeme
✅ Fully CCNA qualified or relevant experience ✅ English proficiency in both verbal & written form ✅ Flexibility to work either 12 hr shifts (weekends, nights, and national holidays) or day 8 hr shifts (Mon – Fri). This depends on business requirements. ✅ Experience of customer service ideally gained in a customer-facing environment
Nabízíme
☑️ Grow your skill base, we will support your technical development ☑️ Be part of a vibrant international team ☑️ 1 extra week of holiday (5 weeks in total) ☑️ Meal vouchers ☑️ Special discounts for gyms, opticians ☑️ Team building events ☑️ Employee referral bonus