Informace o pracovním místě
Do you enjoy networking? Are you looking for an interesting job opportunity in Brno where you can utilize your CCNA knowledge? Here you are in the right place! Multi-platform Cisco support Assists users to identify and solve complex connection/communication problems Direct customer and account team interface providing day to day network support Manage trouble investigation, isolation, and steady-state recovery Workload breakdown: most of the incidents are related to high-end MPLS solutions at their edge (CE-PE), monitored proactively by an automated alerting system; along with that, also proprietary low-end VPN tunnelling solutions are supported, with a mixed reactive-proactive model. A number of cases regard other VoIP solutions.
Požadujeme
Fully CCNA qualified or relevant experience English proficiency in both verbal & written form Flexibility to work either 12 hr shifts (weekends, nights, and national holidays) or day 8 hr shifts (Mon – Fri). This depends on business requirements. Experience of customer service ideally gained in a customer-facing environment
Nabízíme
Grow your skill base, we will support your technical development Be part of a vibrant international team 1 extra week of holiday (5 weeks in total) Meal vouchers Special discounts for gyms, opticians Team building events Employee referral bonus